by Matthew Harkness, DPT | Feb 15, 2024 | Uncategorized
The sun always rises and a new day always begins. We have been going through some choppy waters due to changes in staffing in the past three months. It has been difficult and painful. This is always hard – and even personal for me. As I revisit the history of my 24...
by Matthew Harkness, DPT | Nov 6, 2021 | Uncategorized
Feedback is your SUPERPOWER!! Imagine that you have a “superpower.” You are all-knowing, capable of being in two places at once, and you are not bound by the constraints of time. This superpower would allow you to perfect each part of your practice: Each role would...
by Matthew Harkness, DPT | Jun 18, 2021 | Uncategorized
Part 2: The #1 reason owners like you close their practice. “The number one reason owners close their business is not because it is financially failing but because they are emotionally exhausted” ~ Nancy Givens CPA My accountant told me this ten years ago – and it had...
by Matthew Harkness, DPT | May 27, 2021 | Uncategorized
Part 2: Identify a Proposed Systems Solution In Part 1, we learned how to how to identify a frustration from a systems perspective. In Part 2, we want to create a proposed systems solution. Create a Proposed System Solution: Step 1: How does the frustration impact...
by Matthew Harkness, DPT | Apr 16, 2021 | Uncategorized
The two most important qualities you need to scale and grow your practice are Self-Awareness and Empathy. Self-awareness is conscious knowledge of one’s own character, feelings, motives, and desires. This is an intentional process. Just as a muscle performs...
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