by Matthew Harkness, DPT | Nov 20, 2021 | Uncategorized
Common Objections to Hiring a Coach I love the Chick-fil-A® organization. They are in the people business first; the chicken sandwich business second. Much of my brick and mortar practice has been modeled similarly to Chick-fil-A, which is owned privately by the Cathy...
by Matthew Harkness, DPT | Sep 30, 2021 | Uncategorized
Tools for Success In Part 1, we introduced the Cascading Schedule, presenting a clear visual guide to prioritizing scheduling for incentive compensation. There are four important tools you need to successfully implement incentive compensation. Master Charge Sheet...
by Matthew Harkness, DPT | May 27, 2021 | Uncategorized
Part 2: Identify a Proposed Systems Solution In Part 1, we learned how to how to identify a frustration from a systems perspective. In Part 2, we want to create a proposed systems solution. Create a Proposed System Solution: Step 1: How does the frustration impact...
by Matthew Harkness, DPT | Apr 16, 2021 | Uncategorized
The two most important qualities you need to scale and grow your practice are Self-Awareness and Empathy. Self-awareness is conscious knowledge of one’s own character, feelings, motives, and desires. This is an intentional process. Just as a muscle performs...
by Matthew Harkness, DPT | Mar 26, 2021 | FB
Use the Meeting Agenda Planner (MAP) to make your meetings more productive! As leaders running a healthcare practice, it is our responsibility to ensure that our team is focused on getting the right things done. If we don’t do this, we are not growing. If we are not...
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