by Matthew Harkness, DPT | Feb 15, 2024 | Uncategorized
The sun always rises and a new day always begins. We have been going through some choppy waters due to changes in staffing in the past three months. It has been difficult and painful. This is always hard – and even personal for me. As I revisit the history of my 24...
by Matthew Harkness, DPT | Aug 23, 2022 | Uncategorized
I’m back! My last blog post was 11/20/21! I have been on an unintentional sabbatical from my blog. It is good to be back in my favorite coffee shop writing once again. First, I appreciate all of you taking the time to read this blog. I hope that you will learn and...
by Matthew Harkness, DPT | Jun 25, 2021 | Uncategorized
Part 3: The Vacation Debrief = Coming back a renewed person I love vacation because it is a time that you can let your mind rest; your discussions need not be focused on matters of business requiring urgent attention, or the day-to-day grind. While you are on...
by Matthew Harkness, DPT | May 27, 2021 | Uncategorized
Part 2: Identify a Proposed Systems Solution In Part 1, we learned how to how to identify a frustration from a systems perspective. In Part 2, we want to create a proposed systems solution. Create a Proposed System Solution: Step 1: How does the frustration impact...
by Matthew Harkness, DPT | May 20, 2021 | Uncategorized
Part 1: Identify the frustration and restate it from a systems perspective As you begin your pivot from a traditional, insurance-based medical practice to a hybrid cash/insurance medical practice, you want to focus on achieving two particular milestones before...
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