by Matthew Harkness, DPT | Sep 24, 2021 | Uncategorized
Cascading Schedule We need a new kind of team member. We refer to our team members as “Intrapreneurs.” Intrapreneur: A team member who has an owner’s mindset. They do not assume the risks of an entrepreneur. They have access to the resources and capabilities of...
by Matthew Harkness, DPT | May 27, 2021 | Uncategorized
Part 2: Identify a Proposed Systems Solution In Part 1, we learned how to how to identify a frustration from a systems perspective. In Part 2, we want to create a proposed systems solution. Create a Proposed System Solution: Step 1: How does the frustration impact...
by Matthew Harkness, DPT | Apr 16, 2021 | Uncategorized
The two most important qualities you need to scale and grow your practice are Self-Awareness and Empathy. Self-awareness is conscious knowledge of one’s own character, feelings, motives, and desires. This is an intentional process. Just as a muscle performs...
by Matthew Harkness, DPT | Sep 30, 2020 | Uncategorized
As I mature as a leader and as our practice matures, I have discovered our superpower is alignment; rowing together in the same direction. To obtain optimal sustained speed as a team, several components need to be in play. A scull team is a great metaphor for a team...
by Matthew Harkness, DPT | Mar 14, 2020 | Uncategorized
As I write this, we are in the midst of a coronavirus pandemic crisis. The news outlets and talking heads are pumping the air waves all day, every day with stories regarding this scary situation. A friend of ours related that she could not buy toilet paper or hand...
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