by Matthew Harkness, DPT | May 20, 2021 | Uncategorized
Part 1: Identify the frustration and restate it from a systems perspective As you begin your pivot from a traditional, insurance-based medical practice to a hybrid cash/insurance medical practice, you want to focus on achieving two particular milestones before...
by Matthew Harkness, DPT | Apr 16, 2021 | Uncategorized
The two most important qualities you need to scale and grow your practice are Self-Awareness and Empathy. Self-awareness is conscious knowledge of one’s own character, feelings, motives, and desires. This is an intentional process. Just as a muscle performs...
by Matthew Harkness, DPT | Mar 26, 2021 | FB
Use the Meeting Agenda Planner (MAP) to make your meetings more productive! As leaders running a healthcare practice, it is our responsibility to ensure that our team is focused on getting the right things done. If we don’t do this, we are not growing. If we are not...
by Matthew Harkness, DPT | Jan 15, 2021 | Uncategorized
We are experiencing turbulent times in our nation – so many voices, perspectives, pointing fingers, shouting, noise, noise, noise … I find that for my own sanity, I have been practicing more benevolent detachment that I learned about from John Eldridge. The enemy...
by Matthew Harkness, DPT | Nov 25, 2020 | Uncategorized
The Letdown Effect Well…….we got hit with a bombshell coming off our summit. One of our team members tested positive for COVID-19. The staff was all in a tizzy on Monday morning as the leadership team scrambled to communicate stability, confidence and clarity to our...
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