The Interplay of Mission, Vision, Strategy and Values

The two biggest obstacles to growing and thriving as a hybrid cash/insurance medical practice owner/leader is Distraction and Comparison.  The interplay of Mission, Vision, Strategy and Values is how you and your team stay focused.  I had a personal breakthrough in my leadership when I read Michael Hyatt’s book The Vision Driven Leader.  He explains how we must understand the interplay between Mission, Vision, Strategy, and Values.  

For many years, I led with pieces of the interplay.  However, I always felt as though something was missing. I could see – even though we had a clear mission and values – they did not seem to translate into traction and growth.  I felt our culture was strong and united – but as an organization, we were stagnant and flat for many years.  We all got along as a team and our patients loved us, but we were not growing.  I began to develop a binary “either / or” belief that you can either be one of two things:

• A small practice that is culturally healthy and patient-centric with low profit

OR

• A big practice that is culturally unhealthy and profit-centric with poor patient care 

As I have developed this understanding and integrated this interplay into my leadership, the game has changed.  I can see clearly how to grow.  I moved from a “either / or” mindset to “both / and” mindset.   We can experience transformational growth, be patient-centric, culturally healthy and achieve extraordinary results with profits of 15-20%!   We are not there yet – but we can see clearly how to get there. 

Here is our Interplay for Q2 2021:

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Grateful to be on this journey with you,

Dr. Matthew Harkness