by Matthew Harkness, DPT | Oct 29, 2021 | Uncategorized
Clear Communication We are living in unprecedented times; challenges and confusion are rampant. Communication is often unclear and there seems to be a general feeling of uncertainty. It is difficult to know what is true and what is false. Compounding this perpetual...
by Matthew Harkness, DPT | Oct 23, 2021 | Uncategorized
Poor alignment cost me $65,000 I had just made the difficult decision to close an office that still had another 13 months on a $5,000-per-month lease. I felt like an imposter and a fraud. My Clinic Director and staff PT had just quit. My wife and I reluctantly stepped...
by Matthew Harkness, DPT | Sep 24, 2021 | Uncategorized
Cascading Schedule We need a new kind of team member. We refer to our team members as “Intrapreneurs.” Intrapreneur: A team member who has an owner’s mindset. They do not assume the risks of an entrepreneur. They have access to the resources and capabilities of...
by Matthew Harkness, DPT | Jun 18, 2021 | Uncategorized
Part 2: The #1 reason owners like you close their practice. “The number one reason owners close their business is not because it is financially failing but because they are emotionally exhausted” ~ Nancy Givens CPA My accountant told me this ten years ago – and it had...
by Matthew Harkness, DPT | Feb 26, 2021 | Uncategorized
This week, one of my new craniofacial patients brought in her occlusal night splint that was made by a respectable practitioner in my town. I ask her how she likes the splint. Is it comfortable? Does it reduce pain and improve the function of her jaw? Is she...
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