by Matthew Harkness, DPT | May 27, 2021 | Uncategorized
Part 2: Identify a Proposed Systems Solution In Part 1, we learned how to how to identify a frustration from a systems perspective. In Part 2, we want to create a proposed systems solution. Create a Proposed System Solution: Step 1: How does the frustration impact...
by Matthew Harkness, DPT | May 20, 2021 | Uncategorized
Part 1: Identify the frustration and restate it from a systems perspective As you begin your pivot from a traditional, insurance-based medical practice to a hybrid cash/insurance medical practice, you want to focus on achieving two particular milestones before...
by Matthew Harkness, DPT | Apr 29, 2021 | Uncategorized
Your practice cannot thrive as a hybrid cash/insurance medical practice alone. You need a team. Your team will give their all – especially when you give them the positive culture, tools and resources to do what they are passionate about, competent in, and with...
by Matthew Harkness, DPT | Mar 26, 2021 | FB
Use the Meeting Agenda Planner (MAP) to make your meetings more productive! As leaders running a healthcare practice, it is our responsibility to ensure that our team is focused on getting the right things done. If we don’t do this, we are not growing. If we are not...
by Matthew Harkness, DPT | Nov 25, 2020 | Uncategorized
The Letdown Effect Well…….we got hit with a bombshell coming off our summit. One of our team members tested positive for COVID-19. The staff was all in a tizzy on Monday morning as the leadership team scrambled to communicate stability, confidence and clarity to our...
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