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Building trust with patients often starts in the margins

Building trust with patients often starts in the margins

by Matthew Harkness, DPT | Mar 24, 2025 | Uncategorized

As clinical medical providers, our first thoughts are always about getting the patient better; developing the right treatment plan, prescribing the right medication, with attention always focused on the best outcome. However, as business owners, we often forget the...
Approach to Your Practice will Change Over Time

Approach to Your Practice will Change Over Time

by Matthew Harkness, DPT | Feb 12, 2025 | Uncategorized

As a clinician with more than 20 years of experience as a business owner – I can tell you that your approach to your practice will change over time. I have learned that my business is a lot like a marriage: There is the passion of the madly-in-love courtship phase...
The Cadence of Communication – The importance of coming together as a team

The Cadence of Communication – The importance of coming together as a team

by Matthew Harkness, DPT | Dec 1, 2024 | Uncategorized

This is my 19th year in business. I am amazed how far we have come. We have been through so much; good and bad economies, natural disasters-pandemics, hurricanes. We have team members come and go. I have made mistakes and have had successes. I have overpromised and...
Building a specialty physical therapy practice

Building a specialty physical therapy practice

by Matthew Harkness, DPT | Oct 2, 2024 | Uncategorized

As always, thanks for taking the time to read my blog post!  My goal is always to be generous with my knowledge and experience so you can grow and improve your own practice.   One of my greatest joys since 2005 has been building a leading specialty practice in our...
SYSTEM: Save Your Self Time Energy & Money

SYSTEM: Save Your Self Time Energy & Money

by Matthew Harkness, DPT | Mar 30, 2024 | Uncategorized

Part 1: Identify the frustration and restate it from a systems perspective If you find yourself repeatedly identifying a team member or a team as the cause of a problem – STOP! In my experience, all team members desire to do a good job and utilize their gifts and...
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Recent Posts

  • Building trust with patients often starts in the margins
  • Approach to Your Practice will Change Over Time
  • The Cadence of Communication – The importance of coming together as a team
  • Building a specialty physical therapy practice
  • SYSTEM: Save Your Self Time Energy & Money

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